Privacy Policy

1. Introduction

At Resumify, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform. By using Resumify, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

When you create an account, we collect your name, email address, and password (encrypted). If you sign in using Google OAuth, we receive your name, email, and profile picture from Google.

Document Content

We collect the content you upload or create on our platform, including resumes, cover letters, PDFs, and any other documents you submit for AI analysis and enhancement.

Usage Data

We automatically collect information about how you interact with our platform, including your IP address, browser type, device information, pages visited, features used, and timestamps of your activities.

Payment Information

When you subscribe to our premium plan, payment processing is handled by third-party providers (Paystack for NGN and Flutterwave for USD). We do not store your credit card information on our servers. We only receive transaction confirmations and subscription status from these providers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered services
• Analyze, enhance, and optimize your resumes and career documents
• Process your premium subscription payments and manage your account
• Send you important updates, security alerts, and support messages
• Respond to your inquiries and provide customer support
• Analyze platform usage to improve user experience and features
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our Terms of Service

4. AI Processing and Data Privacy

Our AI models process your documents to provide summarization, analysis, rewriting, and optimization services. This processing is done securely and temporarily. We do not use your personal data to train or fine-tune our AI models.

Uploaded files may be temporarily stored during processing and are securely deleted after use when no longer needed for service delivery. We implement strict access controls to ensure only authorized systems can process your data.

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:

• With payment processors (Paystack and Flutterwave) to process your subscription payments
• With service providers who assist us in operating our platform (hosting, analytics, customer support)
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets (you will be notified)

We may use anonymized, aggregated data that cannot identify individual users for analytics, research, and service improvement purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• All passwords are encrypted using secure hashing algorithms
• All data transmission is protected using HTTPS/TLS encryption
• Uploaded files are processed securely and stored with encryption
• Access to user data is restricted to authorized personnel only
• Regular security audits and updates to our infrastructure
• Payment processing through PCI-DSS compliant providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will permanently remove your personal information and uploaded documents from our servers within 30 days.

We may retain certain information for longer periods when required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes such as fraud prevention and security.

8. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing of your personal information
• Withdraw Consent: Withdraw consent for data processing where consent was the basis

To exercise any of these rights, please contact us at resumifyapp@gmail.com. We will respond to your request within 30 days.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain your session. Cookies are small text files stored on your device that help us remember your preferences and authenticate your account.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our platform.

10. Third-Party Services

Our platform integrates with third-party services including Google OAuth for authentication, Paystack and Flutterwave for payments. These services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they handle your data.

We are not responsible for the privacy practices of these third-party services.

11. Children's Privacy

Resumify is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Resumify, you consent to the transfer of your information to our servers and facilities worldwide.

We take appropriate measures to ensure your data receives adequate protection in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our platform. The "Last Updated" date at the top of this policy indicates when it was last revised.

Your continued use of Resumify after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: